Shipping policy

SHIPPING POLICY

Last Updated: March 10, 2026

At Mavericks Pet Products, we are committed to delivering your premium pet products safely and efficiently. Please review our shipping policy below.

PROCESSING TIME

Orders are typically processed within 1-2 business days (Monday-Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has shipped.

SHIPPING METHODS AND RATES

We offer several shipping options to meet your needs:

  • Standard Shipping (5-7 business days): Calculated at checkout based on weight and destination
  • Expedited Shipping (2-3 business days): Available at checkout for faster delivery
  • Express Shipping (1-2 business days): Available at checkout for urgent orders

Shipping costs are calculated based on the weight of your order, shipping method selected, and delivery address. The exact shipping cost will be displayed at checkout before you complete your purchase.

FREE SHIPPING

We offer free standard shipping on orders over $[amount] within the continental United States. This offer applies to standard shipping only and excludes Alaska, Hawaii, and U.S. territories.

SHIPPING DESTINATIONS

We currently ship to addresses within the United States. International shipping is not available at this time. We are unable to ship to P.O. boxes for certain products - please provide a physical street address when possible.

ORDER TRACKING

Once your order ships, you will receive a shipping confirmation email with tracking information. You can track your package using the tracking number provided through the carrier's website.

DELIVERY TIMEFRAMES

Delivery times are estimates and begin from the date of shipment, not the order date. Delivery times may vary based on your location and the shipping method selected. We are not responsible for delays caused by weather, carrier issues, or other circumstances beyond our control.

PERISHABLE ITEMS

For food, treats, and other perishable pet products, we take extra care to ensure freshness:

  • Perishable items are shipped at the beginning of the week (Monday-Wednesday) to avoid weekend delays
  • We may hold orders containing perishables placed late in the week until the following Monday
  • During extreme weather conditions, we may delay shipment to protect product quality

DAMAGED OR LOST PACKAGES

If your package arrives damaged or goes missing during transit:

  • Damaged packages: Please contact us within 48 hours of delivery with photos of the damaged items and packaging. We will arrange for a replacement or refund.
  • Lost packages: If tracking shows your package as delivered but you haven't received it, please check with neighbors and your local post office. Contact us within 7 days and we will work with the carrier to resolve the issue.

INCORRECT ADDRESSES

Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your shipping address, please contact us immediately after placing your order.

SHIPPING RESTRICTIONS

Certain products may have shipping restrictions based on state or local regulations. Any restrictions will be noted on the product page. We reserve the right to cancel orders that cannot be shipped to your location due to legal restrictions.

HOLIDAYS AND PEAK SEASONS

During holidays and peak shopping seasons, processing and delivery times may be extended. We will do our best to communicate any delays and appreciate your patience during busy periods.

CONTACT US

If you have questions about shipping or need assistance with your order, please contact us at:

Email: buyfrommeforever@gmail.com

We're here to ensure your pets receive their premium products as quickly and safely as possible!